Senior CRM Consultant
To support our continuous growth, we are now recruiting Senior CRM Consultant to Helsinki/Espoo/Jyväskylä to be part of our Customer Experience team.
We offer you a fast-moving, international work community with opportunity to influence. We aim to use the newest technologies and this is also why we invest in competence development through training and knowledge sharing. We are looking for a professional who shares our mission to create tomorrow’s business environments today.
To succeed in this job, you should have the following skills & experience
- Several years CRM experience from functional, process, technical and/or development, and previous experience from any CRM tool (e.g. Salesforce, MS Dynamics, SAP)
- CRM process design skills and understanding
- Experience from implementation projects and/or support services
- Ability to learn new things and tools quickly
- Willingness to share knowledge across team
- Knowledge of SAP solutions is a big plus but not obligatory
- Marketing Automation and/or Field Service Management tools understanding and competence is a big plus
With us, you have an opportunity to self-development and you get to participate in versatile customer work. You will get support from our passionate and highly skilled colleagues in Finland, Sweden and Poland. As our projects are mostly international projects, English language is required and Finnish is of course a big plus.
Why you should join us:
You will get to know customers in different fields and are able to grow your competence in multiple ways in our flat organization. We are big enough to be able to offer you professional work environment, but small enough to care for you and your development.
We encourage you to balance your personal life and work with flexible working times and remote work opportunity when needed. Our modern offices are well located in Ruoholahti to be reached from anywhere. We prefer working at the office, simply because it’s more fun!
We offer you a competitive salary and bonus model. We celebrate and reward even small steps and victories. Enjoy the benefits as phone, parking place, fruits, good coffee, sodas, Spring Trip, autumn fest, Coopers test, you name it!
If you want to know more about this position, contact Riku and if you want to know more about working at Bilot, contact Nanna.
If you got interested, please fill in the application in our website. The position will be filled as soon as the right candidate is found.
- Field of expertise
- Customer Experience
- Locations
- Espoo, Helsinki, Jyväskylä
WHAT WE OFFER?
-
Great people
This isn’t a one-man show. You’ll be working together with a top team of digital commerce, customer engagement, business process, integration, design, custom development, and analytics experts: presales, architects, consultants – recognized gurus in their field. We are big enough to be able to offer you a professional work environment but small enough to care for you and your development. -
Big customers
Joining Bilot, you’ll reap the benefits from accessing our already impressive customer base. In addition to expanding our footprint in Finland, Poland and Sweden, you’ll enjoy a great opportunity to drive international business growth. -
Responsibility and reward
We offer you a competitive salary and bonus model. We celebrate and reward even small steps and victories. Enjoy such perks as phone benefits, internet connection, lunch and activity vouchers, wide occupational healthcare, physiotherapy, neck-shoulder massage, good coffee, sodas, healthy snacks, and cookies galore. Our offices are designed to make you feel comfortable and enjoy the social side of office life but offer you also possibilities for privacy and uninterrupted work. -
Feel well at work
We encourage you to balance your personal life and work with flexible working times and telecommunting possibilities. Our modern offices are well located and can be reached from anywhere. Join us on the legendary Kevätretki, running contests, floorball/climbing/orienteering team, team and customer events... you name it. Take time for tinkering and challenge your mind with R&D. Our internal wellbeing mentor network across the organization, helps to support your own wellbeing in everyday life.
SELF LEADERSHIP & FAIR TEAM WORK
We believe in fair team work and supporting each other. We cherish our inspiring working atmosphere and amazing individuals. To stay ahead, we continuously invest in our people’s competence and wellbeing. In reverse, we expect you to maintain your expertise.
About Bilot
Bilot is a software and growth company building heavy-duty end-to-end solutions. We are inspired when we get to implement a complete solution, from intelligent user interfaces through customer insight to integrated ERP processes. We are known for our ability to recognize the most important innovations and for our readiness to implement them to the highest standards. Bilot is listed in NASDAQ Helsinki and our offices are located in Helsinki, Espoo and Jyväskylä, Finland, Poznań and Warsaw in Poland, and Stockholm in Sweden.
Senior CRM Consultant
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