Field of Expertise

User Experience & Service Design

The most successful service concepts balance the needs of the end user with the strategic goals of the company. In service design, we utilize both user research and solid experience in building commercial capabilities. To ensure that the resulting of the design concepts can be easily transformed into value-generating software, we take a stand on architectural choices and rational implementation phases during the design process.

The design team at Bilot is a small group of tightly-knit professionals who are in constant dialogue with each other, the developers and the customers. While all of us need to juggle with varying assignments, be it for example prototyping or usability testing, the core of our day-to-day drive remains adamant: to bring empathy to complex IT projects and to make the world a happier place through user-centric design.

Get to know some of your future colleagues and connect with us!

Job opportunities at Bilot

Design Lead User Experience & Service Design · Helsinki Flexible Remote

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1 coworkers

Tuomo Tähtinen Lead Consultant

SELF LEADERSHIP & FAIR TEAM WORK

We believe in fair team work and supporting each other. We cherish our inspiring working atmosphere and amazing individuals. To stay ahead, we continuously invest in our people’s competence and wellbeing. In reverse, we expect you to maintain your expertise.

WHAT WE OFFER?

Great people
This isn’t a one-man show. You’ll be working together with a top team of digital commerce, customer engagement and analytics experts: presales, architects, consultants – recognized gurus in their field. We are big enough to be able to offer you a professional work environment, but small enough to care for you and your development.
Big customers
Joining Bilot, you’ll reap the benefits from accessing our already impressive customer base. In addition to expanding our footprint in Finland, Poland and Sweden, you’ll enjoy a great opportunity to drive international business growth.
Responsibility and reward
We offer you a competitive salary and bonus model. We celebrate and reward even small steps and victories. Enjoy such perks as phone benefits, internet connection, lunch and activity vouchers, wide occupational healthcare, physiotherapy, neck-shoulder massage, good coffee, sodas, healthy snacks and cookies galore.
Feel well at work
We encourage you to balance your personal life and work with flexible working times and telecommunting possibilities. Our modern offices are well located and can be reached from anywhere. Join us on the legendary Kevätretki, Autumn Fest, running contests, floorball team, team and customer events... you name it. Take time for tinkering and challenge your mind with R&D.