The most successful service concepts balance the needs of the end user with the strategic goals of the company. In service design, we utilize both user research and solid experience in building commercial capabilities. To ensure that the resulting of the design concepts can be easily transformed into value-generating software, we take a stand on architectural choices and rational implementation phases during the design process.
The design team at Bilot is a small group of tightly-knit professionals who are in constant dialogue with each other, the developers and the customers. While all of us need to juggle with varying assignments, be it for example prototyping or usability testing, the core of our day-to-day drive remains adamant: to bring empathy to complex IT projects and to make the world a happier place through user-centric design.
Get to know some of your future colleagues and connect with us!